Privacy Policy

Last Updated: January 2026

Glass House Newcastle ("we," "us," or "our") operates the glasshousenewcastle.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated features and functionality.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

We collect information in the following ways:

How We Use Information

We use collected information for the following purposes:

Cookie Policy

Our website uses cookies to enhance functionality and gather analytics. Types of cookies include:

Opt-Out Options: You can control cookies through your browser settings or opt out of analytics via the cookie consent banner displayed on first visit. Note that disabling essential cookies may limit website functionality.

Third-Party Links

Our website contains links to third-party gambling operators (including Betway) and affiliate partners. We do not control, and are not responsible for, the privacy practices of external websites. We recommend reviewing the privacy policies of any linked operator before providing personal information or creating accounts.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, typically:

Contact Us

For privacy concerns, data access requests, or to exercise your rights, please contact:

Glass House Newcastle
Email: privacy@glasshousenewcastle.co.uk
Website: glasshousenewcastle.co.uk

We aim to respond to all data subject requests within 30 days. If you believe your privacy rights have been violated, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

Note: This website is for informational purposes only. We are not affiliated with the UK Gambling Commission in a regulatory capacity, but operate in compliance with UK gambling advertising standards and responsible gambling principles.